Frequently Asked
Questions
My Visit is a trial service for selected patients at the Diabetes & Metabolism Centre (DMC)
of Singapore General Hospital (SGH).
With My Visit, patients can answer pre-consult questions,
view consultation summaries prepared by their doctor, access lab test results, read up on customised
health tips and advice, and report on health status conveniently from the Health Buddy app.
For invited trial users
How do I access my Consultation Summary?
To access your Consultation Summary:
- Click on My Visit icon on the Health Buddy home screen.
- Login via SingPass.
- Click on “Consultation Summary” icon on the My Visit home screen.
Can my caregiver log in with his/her SingPass and access My Visit?
No, as My Visit does not support Next-Of-Kin access at the moment. You need to log in with your SingPass to access your Consultation Summary.
I can’t log in to SingPass. Who can I contact for SingPass assistance?
For SingPass login issues and assistance, please contact the SingPass Helpdesk at +65 6643 0555 or email support@singpass.gov.sg.
Who can I contact for assistance on Health Buddy and My Visit functions?
For support or assistance, please email marcom@singhealth.com.sg